Technical Support

Everyone needs a little help from time to time, for whatever reason - time constraints, reassurance or simply if new to delivering training. PD:Approval is here to support you with our expert advisers who each have at least 15 years of individual experience of supporting new training providers through accreditation.

Not only can we help you collate the evidence for your submission, but we also have learning materials that are already mapped to your chosen qualification so you don’t have to do it yourself. Alternatively, if you are already using your own materials then we can map them to the SPM standards for you and find the gaps, if any. If there are gaps then you have the option of creating your own additional materials or letting us provide them for you (fee applies).

Our advisers have been working in the field a long time and have seen everything so if you are unsure of how to develop the evidence or just need some focus, please contact us for a free 15 minute no obligation consultation call. If further technical support is required, our advisers will be able to direct you on how to progress and how long it might take, as well as advise you on any costs should you wish to go ahead,

Technical Support can take place either face-to-face (travel/subsistence costs will be applicable), online or by phone. All fees are payable in advance.

To find out more and request a consultation call, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Submission Support

Once you have completed the SPM eligibility criteria to become a Provisional Member, your details will be sent to us so that we can provide you with the details of your Submission Support Manager who will be on hand to guide you through the process right to the point you submit your application.

Accreditation Pack

You will then be asked to make your first part payment of the accreditation submission fee so we can send you an Accreditation Pack which will include the syllabus for the qualification you have chosen. The syllabus details the knowledge and competencies that must be covered in your qualification and is presented in the form of a mapping toolkit. By completing the toolkit, you will be able to show us where in your training materials you will be delivering each aspect and how it will be assessed.

The syllabus is a great resource to use which will guide you when putting together your qualification in line with the SPM Standards. If you need support on how to map, then please discuss this with your Submission Support Manager. Alternatively, we can save you time and map your qualification materials to the SPM Standards for you (fee applies).

Resource Bundle

The Resource Bundle is provided as part of the Accreditation Pack, and has everything you need to strengthen your systems and processes. Our resources have been written by experts who have a wealth of knowledge in delivering, assessing and internally quality assuring training. Our templates are for everyone - new start-ups and well established training providers too. Don't spend ages finding out how you can make your business more efficient, we have done that for you! Our Resource Bundle contains many of the documents and forms that you are going to need as a training provider and can be edited to reflect your own organisation’s needs and requirements as well as branding.

Training Days

PD:Approval runs tutor, assessor and internal quality assurer training webinars which provide essential knowledge for the people in your team fulfilling these roles. Your delivery team and internal quality assurance team must already hold the relevant qualifications to deliver and quality assure but these training webinars are great if you are wishing refresh your current knowledge. Training webinars need be booked at least one month in advance in order for our tutors to make the necessary arrangements.

If anyone in your team needs to gain a recognised qualification in tutoring, assessing or internal quality assurance we provide YMCA Awards qualifications through PD:Education.

Please note: Your team’s qualifications will be reviewed as part of our on-going external quality assurance process and, if deemed necessary by your External Quality Assurer, training may be a mandatory requirement in their report, with the costs outlined above.

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